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Support

Need help?

Email us at certification@stratio.ai and we will get back to you as soon as possible.

Email certification@stratio.ai

We can help with

  • Information about a course or a certification.
  • Enrolling in a new course.
  • Questions about a practice.
  • Access issues with the practice environment.
  • Any other question about your training in Stratio Academy.

Sign in with Google Authenticator

When you sign in we ask for a second code. It arrives by email, but an authenticator app such as Google Authenticator or Microsoft Authenticator is faster. You only set it up once:

  1. Install Google Authenticator on your phone.
  2. In Stratio Academy open your profile menu (top right) → Preferences → Multi-factor authentication preferences.
  3. Under Authenticator app click Setup, scan the QR code with the app and enter the 6-digit code it shows.

From then on you can sign in with the app code. If you change phones, email us and we will reset your access.

Set it up now →

To speed things up, tell us the course and, for an issue, the step where it happens and a screenshot of the error.

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